F.A.Q.
Frequently Asked Questions — Internet Services, Billing & Support
Currently we do not provide IPV6 but we are working on it and will soon provide our customers IPV6
We provide our customers with our own maintained DNS server for faster reponses. We recommend using our DNS server in your router, PC, DHCP server etc devices as primary DNS. The IP of the server is: 172.21.0.5 or dns.icn.com.bd if you prefer domain names.
Our payment process is full online. You can pay us through bKash and Nagad
We provide support for our customer 24/7. You can call us at out hotline number +8801736358080 or WhatsApp us. Besides you can always email us at support@icn.com.bd
Yes, we do full FTTH
Yes, you can. Do note that, upgrading your package before your billing date will add extra charges in order to activate the upgraded package instantly.
Yes, we do provide public static IP’s. In that case you will need to request for a corporate connection. You can query about corporate connection more using info@icn.com.bd